These are the most common troubleshooting steps to help with download issues.Â
🛠Check for pending Windows updates.
Verify that there are not any pending Windows updates. While you may be on an up-to-date version of the OS, there may be essential application updates waiting to install. Be sure to restart your device after installing any updates.
🛠Try the troubleshooting steps in the Xbox Support articles below:
- Troubleshoot game installations on a Windows 10/11 device
- I cannot see or install the app from the Microsoft Store
🛠Verify that you have enough storage space to download and install the game.
You will need at least 23 GB of hard disk space to install the full game.
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If you continue to experience issues after running through all of the above steps, please contact the Xbox Support.