This is often due to an error or corruption in the installation of the Microsoft Store. Resetting your Microsoft store app usually works, though sometimes takes multiple tries:
🛠 Verify that you have enough storage space to download and install the game.
You will need at least 30 GB of hard disk space to install the full game.
🛠 Check for pending Windows updates.
Verify that there are not any pending Windows updates. While you may be on an up-to-date version of the OS, there may be essential application updates waiting to install. Be sure to restart your device after installing any updates.
🛠 Reset the Microsoft Store App.
You can find instructions on how to do so HERE.
🛠 Restart your machine.
Make sure you reboot your machine before trying to download the game again.
If you continue to experience issues after running through all of the above steps, please contact the Microsoft Store Support Team.