This error is often attributed to issues with your internet connection. There are several troubleshooting steps you can follow to try and address the problem:
🛠 If you are using a VPN, disable it before downloading the game.
🛠 If you are using a Wi-Fi internet connection, switching to an LTE or hard-wired connection.
This will help ensure that you are on a stable internet connection throughout the download and installation process.
🛠 Try the troubleshooting steps in the Xbox Support articles below:
- Troubleshoot game installations on a Windows 10/11 device
- I cannot see or install the app from the Microsoft Store
🛠 Use the System File Checker to repair Microsoft Store.
You can find instructions on how to do so HERE.
If you continue to experience issues after running through all of the above steps, please contact the Xbox Support.