If you have questions or concerns about the Age of Empires Insider program, and you cannot find a solution on this support page, then your next-stop will be to check out the discussions on the Age Insider Forums to see if your question has already been asked and/or answered by another member of the community.

Finally, if you need further assistance, you can reach out to us via the Submit a request button or email at AOEInsiderSupport@microsoft.com with your question or concern. Support will get back to you within a timely manner.