There are several options to get help if the solution is not in our Support pages.
- Check the Age of Empires III: DE section in the Age of Empires forums to see if other players have run into a similar issue and solved it.
- Join our Age of Empires Discord channel and chat with other players in the #iii-support channel.
- Contact our Support team by clicking the Submit a request link at the bottom of any article.
Please include details about the issue you are encountering and include screenshots of any error messages you are seeing.
Issues like these can be frustrating or time consuming, and we thank you for taking the time to report the issue and work with us on troubleshooting. Documenting and troubleshooting these issues helps to improve the game and help to improve the Support and FAQ pages!