Technical Issues
- The game crashes shortly after it launches or when trying to start a game.
- Unable to join game. Error: Unknown error
- After installing an update, the game crashes shortly after launch.
- How can I improve the results of my Age of Empires II: Definitive Edition benchmark test?
- I have a high-end PC, but the game still performs poorly. What can I do?
- Microsoft Store: I receive an error when launching the game: 'This app can't open.' Returning to the store page shows the 'Reinstall' rather than 'Play' button.
- I only see a black menu screen after the intro video.
- I receive an error when launching the game from a shortcut: 'AoE2DE.exe — System Failure'
- I am unable to connect to Steam.
- Microsoft Store: Clicking 'Install' or 'Play' redirects to the Microsoft Gaming Services app rather than downloading or launching the game.
- I receive an error when launching the game: 'Microsoft Visual C++ Runtime Library. Assertion failed!'
- Steam: Game does not launch when clicking 'Play' button; no error message