Below is a list of known issues we are tracking for Age of Empires II: Definitive Edition. Note that this is not a comprehensive list; we will continue to update it with new issues as they are reported and fixed, will only include the most visible or disruptive issues that prevent you from enjoying the game, advantage over other players.
If you encounter a bug that is not listed below, take a moment to visit the official Age of Empires forum and report the problem:
- Visit the official Age of Empires Forum.
- Click 'Report a Bug' in the Age of Empires II category.
- ALWAYS search the sub-forum for similar issues before creating a new post.
- If the issue has already been reported, add a comment to the existing thread.
- If the issue has not been reported, start a new thread.
- Read up on How to Report a Bug or Exploit to make sure you have everything you need to post about an issue.
- Click Create Topic to finish creating your thread!
Thank you for taking the time to help keep our game clean and bug-free! We will try to update this list each month, as well as provide solutions to any new issues over on the official forum.
This page was last updated on September 14, 2023.
ISSUE STATUS KEY
Issues have been marked with a status that best represents their current state:
| STATUS: Tracking |
|---|
A tracked bug means that it has been reproduced by our test team. The team now has to determine whether and how they solve the issue: whether it requires a fix, a change to the design or code of the game, or if there are other solutions that need to be considered.
| STATUS: Fix Awaiting Update |
|---|
Once a fix has been identified, it needs to be tested and packaged with a game update. Note that this is not always the very next update: a fix may be held for additional testing or to be paired with other similar fixes.
| FIXED |
|---|
Once the fix is available in the game, we'll check things off of the list. Eventually, these items will be hidden to make way for other issues as they are identified, tracked, and prioritized.
TRACKED (KNOWN) ISSUES
These are issues which have been reported and reproduced by our Quality Assurance (or Test) team. Issues are listed in the areas of the game they impact, below, and in no particular order.
GAME
| Custom Lobbies search functionality |
|
When using the Search field in the Custom Lobby Browser, you may see "Searching for games..." appearing for longer than normal and then returning a "No games matching those parameters found." If you run into this issue, you can delete the text in the Search field and simply hit Refresh. |
| STATUS: Tracking |
|---|
| Crash after recent update |
|
Some players may encounter a random crash while playing Age of Empires II: Definitive Edition after the latest update. Please make sure to be opted in for BugSplat to submit files in case a crash occurs, that way the team can use the provided information in their investigation of the issue. |
| STATUS: Tracking |
|---|
| Performance issues due to font and image shaders |
|
We are aware that some players are encountering performance issues after the most recent update which are related to current font selection or some image shaders. As a temporary workaround for this issue please turn on Smooth Serif font under the Interface settings. |
| STATUS: Tracking |
|---|
| Achievements for Ascent of Egypt and the First Punic Wars are not unlocking |
|
We are aware that some achievements for the newly released campaigns are not unlocked after the necessary requirements have been met. This issue is under investigation and there is no current workarounds available at this time. |
| STATUS: Tracking |
|---|
XBOX
| Y shortcuts are not displaying in in-game UI when spit select/send is enabled. |
| The Y shortcut can still be used even when not displayed. |
| STATUS: Tracking |
|---|
| Players are unable to ungarrison all units at once from buildings and rams while at max capacity. |
| The X button must be pushed several times to ungarrison all units. |
| STATUS: Tracking |
|---|
| Loss of functionality when a spectated player resigns from match. |
| Players are unable to spectate other players remaining in the match. There is no workaround at this time. |
| STATUS: Tracking |
|---|
| Ranked matches are not disabled 1 hour before maintenance. |
| Players matching just before a planned maintenance may experience errors in the match or wait times. |
| STATUS: Tracking |
|---|
| Campaign story difficulty reverts to standard difficulty each time. |
| The difficulty will not default to the last difficulty played and needs to be set each time if playing on a difficulty other than standard. |
| STATUS: Tracking |
|---|
GAMEPLAY
| Hero unit glow (and other visual effects) can disappear when too many units are visible on screen. |
| While this was partially fixed in the July update, there is still an issue where the hero glow, blood, and other visual effects can disappear in large-scale battles. We are working on a more permanent fix for a future update. |
| STATUS: Tracking |
|---|
| Ranged attacks have a low chance of hitting Dire Wolves. |
| Test was able to reproduce the issue and escalate it to the design team for a solution. |
| STATUS: Tracking |
|---|
| Graphics issues when using a downscaled resolution in game |
|
Some players may encounter a graphical issue where their camera view will shrink to the top left of the screen and appear visually glitched when using a game resolution that is downscaled from their monitor's setting. To temporarily work around this issue, change the resolution to match your monitor settings, play, and then change it to your preferred resolution. It will stay until you exit the program. |
| STATUS: Tracking |
|---|
| Blurry icons |
|
We are aware that some icons that appear in a game may appear blurry after the recent update. This issue is under investagation and there is no current workarounds available at this time. |
| STATUS: Tracking |
|---|
| Markets not granting line of sight |
|
Some players may encounter an issue after building a market where they are not granted line of sight to their allies as expected. This issue is under investagation and there is no current workarounds available at this time. |
| STATUS: Tracking |
|---|
FIXED ISSUES
These are issues which we presume to be fixed as of a recent update. If you continue to encounter the issue, please visit the official Age of Empires forum to report your experience:
| Xbox One: The game will close if the console is put to sleep instead of resuming |
| Resolved in Update 83607 |
| Fixed |
|---|
| Crash after recent update |
|
Resolved in Hotfix 93870 |
| Fixed |
|---|
| Performance issues due to font and image shaders |
|
Resolved in Hotfix 93870 |
| Fixed |
|---|
| Achievements for Ascent of Egypt and the First Punic Wars are not unlocking |
|
Resolved in Hotfix 93870 |
| Fixed |
|---|
| Markets not granting line of sight |
|
Resolved in Hotfix 93870 |
| Fixed |
|---|
| Graphics issues when using a downscaled resolution in game |
|
Resolved in Hotfix 93870 |
| Fixed |
|---|
| Blurry icons |
|
Resolved in Hotfix 93870 |
| Fixed |
|---|
NOT A BUG
Sometimes things can seem like an issue that are actually a part of the game's design. Here are some of those unique "issues" with the reasoning as to why they are the way they are. This does not mean they cannot be changed, but that they should be treated as a discussion rather than a bug.
| Burgundians: Converted Villagers do not become Flemish Militia after researching the Flemish Revolution technology. |
| Similar to other units in the game, converted units never benefit from upgrades researched after their conversion. This, too, applies to any Villagers wololo'd over to your side. |
| STATUS: By Design |
|---|