Troubleshooting
- Known Issues & Solutions
- I cannot see any game lobbies. What's wrong?
- I am getting disconnected from multiplayer games
- The game crashes shortly after it launches or when trying to start a game.
- After installing an update, the game crashes shortly after launch.
- I only see a black menu screen after the intro video.
- Microsoft Store: Clicking 'Install' or 'Play' redirects to the Microsoft Gaming Services app rather than downloading or launching the game.
- Steam: Game does not launch when clicking 'Play' button; no error message