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  1. Age of Empires Support
  2. Age of Empires II: Definitive Edition
  3. Troubleshooting

Troubleshooting

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  • Age of Empires II: Definitive Edition Known Issues & Solutions
  • I cannot see any game lobbies
  • I am getting disconnected from multiplayer games
  • The game crashes shortly after it launches or when trying to start a game.
  • After installing an update, the game crashes shortly after launch.
  • I only see a black menu screen after the intro video.
  • Microsoft Store: Clicking 'Install' or 'Play' redirects to the Microsoft Gaming Services app rather than downloading or launching the game.
  • Steam: Game does not launch when clicking 'Play' button; no error message
Age of Empires
World's Edge XBOX Game Studios
ESRB Teen Rating - Mild Blood - Mild Language - Violence
PEGI Rating 12 Europe USK Rating 12 Germany
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