A 'User generated content is disabled' or 'You do not have permission to use multiplayer services' error message may occur if your game launches in 'Offline' mode or you have certain settings disabled on your Xbox account. Here's an example of what the error message may look like.
Follow the steps below to help resolve the error message:
🛠 Check Your Xbox Permissions.
Xbox settings can block certain aspects of the game. Steps to review settings can be found here:
🛠 Check your Internet Connection.
If the game was unable to connect to the internet during launch, then it responds as if you are offline. Check that your machine is connected to the internet before you launch the game.
🛠 Disable your antivirus and firewall.
Try disabling your antivirus program and firewall and re-launching the game. Make sure the program is not running in the background.
🛠 Microsoft Store: Sign In to Xbox Before Launch.
For Microsoft Store users, if the game is unable to connect to Xbox services, you may get this error. Please try completing login to Xbox using the button in the top-right on the Main Menu. Then close the game, wait a few minutes, and relaunch the game.