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  1. Age of Empires Support
  2. Age of Empires: Definitive Edition

Age of Empires: Definitive Edition

Download & Installation

  • How to Download Scenarios & Mods
  • The Microsoft Store app won't download, or won't install after downloading.
  • I cannot download any updates after Build 27374. What can I do?
  • I bought the Microsoft Store version before August 19th, 2019 and now it won't launch!
  • The app crashes with an (Error 0x803F8001) and sends me back to the Microsoft Store.

Game Information

  • Tips for Optimizing your Age of Empires Experience
  • Tips for Optimizing your Windows 10/11 Gaming Experience
  • Is Age of Empires: Definitive Edition available for Mac?
  • Why can’t I play Age of Empires: Definitive Edition offline?
  • Clan management change

Troubleshooting

  • The app crashes shortly after it launches or when trying to start a game.
  • I'm having trouble connecting to a LAN match with my friends.
  • My game keeps lagging or crashing while I'm playing a multiplayer match. What can I do?
  • I can't click the Multiplayer button.
  • I receive an error when launching the game from a shortcut: 'AoEDE.exe — System Failure'
  • The game keeps reading aloud everything I do.
See all 8 articles

Additional Support Resources

  • Additional Resources
  • How do I request a refund?
Age of Empires
World's Edge XBOX Game Studios
ESRB Teen Rating - Mild Blood - Mild Language - Violence
PEGI Rating 12 Europe USK Rating 12 Germany
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