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  1. Age of Empires Support
  2. Age of Empires: Definitive Edition
  3. Troubleshooting

Troubleshooting

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  • The app crashes shortly after it launches or when trying to start a game.
  • I'm having trouble connecting to a LAN match with my friends.
  • My game keeps lagging or crashing while I'm playing a multiplayer match. What can I do?
  • I can't click the Multiplayer button.
  • I receive an error when launching the game from a shortcut: 'AoEDE.exe — System Failure'
  • Age of Empires: Definitive Edition keeps reading aloud everything I do.
  • Whenever I minimize the game, it closes. What do I do?
  • I can launch the game, but receive a 'You must sign in to continue' or 'Can't sync with Xbox Live' message on the title screen.
Age of Empires
World's Edge XBOX Game Studios
ESRB Teen Rating - Mild Blood - Mild Language - Violence
PEGI Rating 12 Europe USK Rating 12 Germany
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