PC

If you are unable to connect to Steam, your antivirus or firewall may be preventing you from accessing the online service.

🛠 Disable your antivirus and firewall.

Try disabling your antivirus program and firewall and re-launching the game. Make sure the program is not running in the background.

Additional troubleshooting steps can be found on the Steam forum.

Mac

For Age of Empires II: Definitive Edition on Mac, please contact Feral at support@feralinteractive.com.