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Technical Issues

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  • The game crashes shortly after it launches or when trying to start a game
  • I am seeing visual glitches with the minimap and/or map background
  • I receive an error when launching the game from a shortcut: 'System Failure'
  • Steam: Game does not launch when clicking 'Play' button; no error message
  • Microsoft Store: I receive an error when launching the game: 'This app can't open.' Returning to the store page shows the 'Reinstall' rather than 'Play' button
  • Microsoft Store: Clicking 'Install' or 'Play' redirects to the Microsoft Gaming Services app rather than downloading or launching the game
  • I receive an error when launching the game: 'Microsoft Visual C++ Runtime Library. Assertion failed'
  • I am unable to connect to Steam
  • I only see a black menu screen after the intro video
Age of Empires
World's Edge XBOX Game Studios
ESRB Teen Rating - Mild Blood - Mild Language - Violence
PEGI Rating 12 Europe USK Rating 12 Germany
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