Age of Mythology: Retold Known Issues & Solutions

Multiplayer is experiencing some issues with queue times and some freezes. Areas experiencing multiplayer issues include finding or joining lobbies, was well as attempting to spectate. Our team is actively gathering further information to continue the investigation. Please contact Support if you have experienced these issues. 

This is currently under investigation. In the meantime, please follow the steps in this article to install the DLC while the game is running. 

Freyr or Legacy Deity Portraits not unlocking

After signing into / linking an Xbox account on Steam, the previously earned Xbox progress on Campaigns, Achievements, or the Friends list will not transfer over

When swapping languages, the in-game voice lines do not change.

To resolve this issue please relaunch the title.

The spectator delay is not specified when players try to observe a game before the delay has ended. 

If a player attempts to join a game as a spectator before the specified spectator delay is over, they may encounter an issue where the lobby will show up empty and they will receive an "Unavailable" error message. When this occurs the game cannot be closed by normal means, so please try closing the game via the Task Manager. 

The Town Center site based command "Ring Town Bell" does not send villagers to garrison at the closest viable building.

The "Return to Work" command doesn't work on controller for villager type units.

While playing on a controller, players are unable to view the rank score information which is normally visible by hovering over the "i" icon in the ranked menu.

The Spotlight Tab in the Mods menu isn't functioning, the mods are not displaying, but the background can still be seen.

Players can bypass this by using the "Garrison" command (or "Seek Shelter" Command) to put them into the sky Passage and continue the mission.

When attempting to spectate a lobby with a large player count, players may see an error message saying “The other players are taking a long time to respond. Do you wish to stop observing this game?”

While spectating an MP match, the pause menu displays a non functional “open chat” option that should not be present. 

After spectating an MP match, the postgame menu displays a non functional “Good Game” option. Clicking it does nothing.

After spectating an MP match, the postgame menu dropdown for “View Gamer Card, Block and Report” are present but not functional.

While spectating a multiplayer match viewing Atlanteans, any bronze walls the Atlantean player has will have flashing corrupted white textures on them. The corrupted textures appear if the spectator hovers over the walls to highlight them with a controller.

While spectating a match, if one player begins building a market and the spectator highlights it, it may show as "Bear" owned by "Mother Nature" instead of as the Market being built by a player

Upon completion of the tutorial, player's are presented with a victory banner with options to return to Main Menu or Continue with Campaigns. While using a controller the options are not selectable.

Some players may encounter an issue where the game fails to launch after pressing Play. For this issue, we recommend players try the steps detailed in our support article linked below:
Crash on Launch before Intro Video; Game Does Not Launch 

If the issue continues, please contact Customer Support and provide them with your DxDiag and Crash Logs.

We have escalated an issue with the in-game music receiving copyright reports on streaming and video platforms. As a temporary workaround, turning the in-game music off in settings will ensure that your video and streaming content does not receive a warning.

Fixed in Update 17.22308

Fixed in Update 17.22308

Fixed in Update 17.22308

Fixed in Update 17.22308