If you encounter this error, there are several troubleshooting steps you can work through to try and address the problem:
🛠Check to see if the Install button works despite the visual error.
🛠Check for pending Windows updates.
Verify that there are not any pending Windows updates. While you may be on an up-to-date version of the OS, there may be essential application updates waiting to install. Be sure to restart your device after installing any updates.
🛠Try the troubleshooting steps in the Xbox Support articles below:
- Troubleshoot game installations on a Windows 10/11 device
- I cannot see or install the app from the Microsoft Store
🛠Reset the Microsoft Store App.
You can find instructions on how to do so HERE.
🛠Run the Microsoft Store App troubleshooter.
You can find instructions on how to do so HERE.
🛠Use the System File Checker to repair Microsoft Store.Â
You can find instructions on how to do so HERE.
🛠Restart your machine multiple times.
It may take several restarts to finish identifying and installing a critical update. Try restarting your machine to recognize any new or missing updates.
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If you continue to experience issues after running through all of the above steps, please contact the Xbox Support.