This error is often attributed to issues with your internet connection. There are several troubleshooting steps you can follow to try and address the problem:
🛠If you are using a VPN, disable it before downloading the game.
🛠If you are using a Wi-Fi internet connection, switching to an LTE or hard-wired connection.
This will help ensure that you are on a stable internet connection throughout the download and installation process.
🛠Try the troubleshooting steps in the Xbox Support articles below:
- Troubleshoot game installations on a Windows 10/11 device
- I cannot see or install the app from the Microsoft Store
🛠Use the System File Checker to repair Microsoft Store.Â
You can find instructions on how to do so HERE.
Â
If you continue to experience issues after running through all of the above steps, please contact the Xbox Support.