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  1. Age of Empires Support
  2. Age of Empires III: Definitive Edition
  3. Download & Installation Issues

Download & Installation Issues

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  • Microsoft Store: I receive an error when trying to install the game: 'Error 0x80070005'
  • Microsoft Store: I receive an error when trying to download the game: 'Try again later. Something has happened on our end'
  • Microsoft Store: I receive an error and cannot click the install button: 'You must be an Administrator'
  • Microsoft Store: The game download gets stuck partway through—displaying as partially complete or complete—but the 'Install' button never changes to the 'Play' button
  • Microsoft Store: The install button is grayed out when trying to download the game
  • How do I move my game to a different hard drive?
  • I am having trouble downloading, installing, or launching the game and my problem is not on the Support pages!
Age of Empires
XBOX Game Studios ESRB Rating Teen
US/CANADA
  • Blood
  • Violence
  • Mild Language
USK Rating 12
GERMANY
PEGI Rating 12
EUROPE
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