If you encounter this error, there are several troubleshooting steps you can work through to try and address the problem:
🛠 Check to see if the Install button works despite the visual error.
🛠 Check for pending Windows updates.
Verify that there are not any pending Windows updates. While you may be on an up-to-date version of the OS, there may be essential application updates waiting to install. Be sure to restart your device after installing any updates.
🛠 Reset the Microsoft Store App.
You can find instructions on how to do so HERE.
🛠 Try the troubleshooting steps in the Xbox Support articles below:
- Troubleshoot game installations on a Windows 10/11 device
- I cannot see or install the app from the Microsoft Store
🛠 Restart your machine multiple times.
It may take several restarts to finish identifying and installing a critical update. Try restarting your machine to recognize any new or missing updates.
If you continue to experience issues after running through all of the above steps, please contact the Xbox Support.