The Age Insider rewards you see in-game are intended for release to Insiders who have joined us in qualifying Age of Empires IV activities, such as our closed beta!
These are not yet unlocked in game and are not ready to be rewarded; however, the team is continuing work in this area. When they are available, more information will be provided to your Age Insider preferred email address. Until the rewards are delivered, they will have a lock icon. For example, the Player Profile shown below: