🛠 Check for Build Updates
This error usually indicates that you and your friend are on different build numbers. This likely means there was a build update and one of you is on an older build.
- Compare build numbers among your friends to see who might have missed the update
- Build numbers can be found in Settings at the top-right
- If you are in a Public Update Preview (PUP), to play a match either all players must be in, or all players must be out of, the PUP-build.
STEAM
If the update did not automatically happen:
- Right-click on the game in the Steam library
- Go to Properties > Updates
- Select Always keep this game updated
- If this option is already set, toggle it off and then on again
- Close the pop-up
- If the game does not start updating, click on Downloads (bottom center)
- The downloads page will display any connectivity issues which may be preventing the update
MICROSOFT STORE
- Open the Microsoft Store app
- Go to Downloads & Updates
- Look for the game in the update history to see when it last updated
- Click Get Updates to manually trigger updates
- If the game does not start updating, confirm if you are able to update any other product
- If no apps are updating, then you may need to repair the Microsoft Store app itself
- If other apps are updating, try uninstalling and re-installing the game
- If the game does not start updating, confirm if you are able to update any other product