Below is a list of known issues we are tracking for Age of Empires IV. Note that this is not a comprehensive list; we will continue to update it with new issues as they are reported and fixed, will only include the most visible or disruptive issues that prevent you from enjoying the game, and will never include exploits that could be leveraged to gain an unfair advantage over other players.
If you encounter a bug that is not listed below, take a moment to contact our Support team or visit the official Age of Empires forum and report the problem:
- Visit the official Age of Empires Forum.
- Click 'Report a Bug' in the Age of Empires IV category.
-
ALWAYS search the sub-forum for similar issues before creating a new post.
- If the issue has already been reported, add a comment to the existing thread.
- If the issue has not been reported, start a new thread.
- Click Create Topic to finish creating your thread!
Thank you for taking the time to help keep our game clean and bug-free! We will try to update this list each month, as well as provide solutions to any new issues over on the official forum.
This page was last updated on April 4, 2023.
ISSUE STATUS KEY
Issues have been marked with a status that best represents their current state:
A tracked bug means that it has been reproduced by our test team. The team now has to determine whether and how they solve the issue: whether it requires a fix, a change to the design or code of the game, or if there are other solutions that need to be considered.
| STATUS: Fix Awaiting Update |
Once a fix has been identified, it needs to be tested and packaged with a game update. Note that this is not always the very next update: a fix may be held for additional testing or to be paired with other similar fixes.
Once the fix is available in the game, we'll check things off of the list. Eventually, these items will be hidden to make way for other issues as they are identified, tracked, and prioritized.
TRACKED (KNOWN) ISSUES
These are issues which have been reported and reproduced by our Quality Assurance (or Test) team. Issues are listed in the areas of the game they impact, below, and in no particular order.
GAME
| UI Narration is available in English-only |
| When updating from previous versions of the game using a non-English language, you may find Narrator UI enabled due to previous settings. To disable this, please switch your language temporarily to English to disable the option from settings. |
| STATUS: Tracking |
| Caster Mode is missing translations for some languages |
| There is no workaround at this time. |
| STATUS: Tracking |
| Ranked Season Three displays incorrect end date |
| The season ends at 11: 59 PM Pacific Time on February 15th or 6:59 AM UTC on February 16th. |
| STATUS: Tracking |
| Trouble Saving Earned Rewards – Portraits, Monuments, and Coat of Arms |
| If you have recently earned an in-game reward though an event or ranked season, you may get an error when trying to equip the portrait, monument, or coat of arms. This error should clear itself but may require a restart of the title. For more details: Trouble Saving Earned Rewards
|
| STATUS: Tracking |
GAMEPLAY
| Mountain Pass spawn with pass that will not let siege through |
| Test was able to reproduce the issue and it is under investigation. |
| STATUS: Tracking |
|
Smart Select does not work as intended
|
| A mix of units are selected instead of the unit with the greatest number of units in the selection. Test was able to reproduce the issue and it is under investigation. |
| STATUS: Tracking |
MODS
| Custom Terrain Types are not usable with the Terrain Tool when making a crafted map |
| Test was able to reproduce the issue and it is under investigation. |
| STATUS: Tracking |
FIXED
| Abbasid Dynasty technology research |
| Fixed in Patch 9369
|
| FIXED |
| Infinite resources via deletion |
| Fixed in Patch 9369
|
| FIXED |
| Buildings refund too many additional resources |
| Fixed in Patch 9369
|
| FIXED |
| Prelates do not always auto-inspire units when moving between groups. |
| Fixed in Patch 10257
|
| FIXED |
| Khaganate Palace Landmark Unable to Packed Up |
| Fixed in Patch 10257
|
| FIXED |
| Delhi Sultanate and HRE civilization Spearmen are not bracing |
| Fixed in Patch 10257
|
| FIXED |
| Mongol civilization players can produce additional Gold by storing a relic within a Prayer Tent and then repeatedly packing and unpacking the building. |
| Fixed in Patch 11009
|
| FIXED |
| Post-match map only visible in certain situations |
| Fixed in Update 12973
|
| FIXED |
| Lodya Attack Ships currently receive more health than they should |
| Fixed in Update 12973
|
| FIXED |
| Changes in the terrain through the Fog of War |
| Fixed in Update 12973
|
| FIXED |
| Villagers can deal increased damage in some cases |
| Fixed in Update 12973
|
| FIXED |
| Removing Villager Hit React while gathering resources |
|
|
| FIXED |
| ALT Hotkey Becomes Unresponsive After Game Restart |
|
|
| FIXED |
| Tune maps for smaller player/size requirement |
|
|
| FIXED |
| Villagers can become stuck gathering from a sheep infinitely |
| Fixed in Patch 14681
|
| FIXED |
| Players can be kicked out of placement mode on the 2nd to last possible building, when queuing structures |
| Fixed in Patch 15965
|
| FIXED |
| Wolves and Rain achievement not unlock |
| Fixed in Update 17718
|
| FIXED |
| Unable to launch or stuck on the loading screen |
| Fixed in Hotfix 19801
|
| FIXED |
| Not All Hotkeys are Remappable |
| Fixed in Patch 20249
|
| FIXED |
| Villagers briefly pose when reloading and drawing their bow while hunting |
| Fixed in Patch 20249
|
| FIXED |
| Delhi - Elite Archer Research tech time multiplier was not reduced from 15m to 12m |
| Fixed in Patch 23349
|
| FIXED |
| Cursor action not resetting to neutral after issuing shift-click commands |
| Fixed in Patch 23349
|
| FIXED |
| Connection issues after Server Maintenance on September 7th |
|
A fix has been released to the servers which should resolve this issue. If you are still experiencing issues, please contact Support with your game logs.
|
| FIXED |
| Units get stuck after destroying an Ovoo |
| Fixed in Update 24916
|
| FIXED |
| SHIFT + Build Causes the cursor to jump when building in rows |
| Fixed in Update 24916
|
| FIXED |
| SHIFT + Building farms around a Mill, the farms no longer build in a grid |
| Fixed in Update 24916
|
| FIXED |
| Chinese - The game may close with an error message when saving a skirmish match |
| Fixed in Update 24916
|
| FIXED |
| Delhi Sultanate - Mosque does not have the same area of influence on all sides |
| Fixed in Update 24916
|
| FIXED |
| Shift queue command state does not append last input |
| Fixed in Update 24916
|
| FIXED |
| The game does not launch in the selected language |
| The game can now launch in all languages except Hindi. Fixed in Hotfix 26139
|
| FIXED |
| Mastery progress is not tracked across saves |
| Fixed in Update 24916
|
| FIXED |
| Right Click & Drag to form up the units will occasionally happen with a single press right click. |
| Fixed in Patch 5.1.148 |
| FIXED |
| Map Preference system does not reset votes on rotated-out maps during map rotation |
| Fixed in Patch 5.2.131
|
| FIXED |
| In-game Insider rewards not yet available. |
| We've unlocked several Age Insider rewards for all players starting with Update 6.0.878. For more details: Insider Rewards
|
| FIXED |
