General
- What is the Age of Empires Insider Program?
- How do I register to become an Age of Empires Insider?
- What are the benefits of being an Age of Empires Insider?
- I am an Age of Empires Insider, now what?
- What does my Age Insider Profile mean?
- How do I unsubscribe from the Age of Empires Insider Program?
Sign-Up/Sign-In Issues
- I am Having Trouble Verifying the Email Address on my Account
- I cannot sign-up as an Age Insider; I get the error “This account cannot be signed up.”
- I cannot sign-up as an Age Insider; I get a blank page with a URL ending in "error_msg=no_xbl"
- I cannot complete the survey; I get the error “There was a problem submitting your information.”
- I cannot complete the survey; I get the message 'Error in Saving Information'!
- I cannot verify my email address; I get the error “Email verification link is expired”
Insider Forums Troubleshooting/FAQ
- Badges & Titles - How to Activate/Switch
- I already registered as an Age of Empires Insider, but the forums want me to Create an Account!
- My forum account does not reflect my status as an Age of Empires Insider!
Preview Opportunities
- How can I be considered for a preview opportunity?
- What kind of preview opportunities are available?
- How does Shared VRAM affect my preview eligibility?
- How do I update or upload a DxDiag to my Age Insider Profile?
- Can I opt to only receive invites for a particular platform?
- What platforms are preview opportunities offered on?
Preview Install FAQ
- I have been invited to a Preview Branch on Steam; how do I activate it?
- Steam Preview Installation
- I cannot launch my preview in Steam; error reads 'missing executable'!
- Microsoft Store Preview Installation
- I cannot find the preview listed in the Xbox Insider Hub!
- I cannot access a Closed Preview section of the forums, but I can login to the forums!
Guidelines & NDA
- What is the NDA?
- Can I stream a preview or playtest that I'm participating in?
- Can I tell people that I am in a playtest or preview?
- Do I need to adjust my friends setting in Steam so people can’t see what I’m playing?
- I found someone posting information/pictures/video of a playtest or preview; what do I do?
- Can I answer questions if someone else is asking about the playtest/preview on another forum?